Shipping and Return

Shipping

We ship globally also Inayat house shipping solution means that  our team directly and securely ship the order from our store to your doorstep all over India.

We ship globally

 We ship globally also.

 

Is your order secured during transit?

 All orders are closely monitored and insured during transit to the delivery address against theft and damage. In the unlikely event that the parcel is damaged upon arrival, we recommend that you inspect goods prior to releasing the courier or refuse the delivery.

 

Will you need to pay duties or taxes?

 

Here at Inayat house we are proud of our open and honest approach to online ordering. The prices displayed on our website are inclusive of all taxes and duties, unless expressly stated. This means that there are no hidden charges or taxes to be paid in addition to the amount you have already paid while placing your order.

Within India, prices displayed on the website are inclusive of GST.

 

When will you receive your order?

Each order on Inayat house  will display a clear estimated delivery date on the product page and in your shopping bag. Once you have made an order, our team will contact you to confirm the delivery date.

 Can you deliver at multiple addresses? 

Yes, we can send orders at multiple addresses if they are ordered separately; to do this, or to change the delivery address, please contact our help desk once you have placed your order at Inayat house.com, or call +91-8467848484

 

 

Return

Your money back guarantee for peace of mind

Buying from Inayat House is safe, as we are with the  secure and efficient payment system that is cc avenue system.We provide ourcustomers simple and hassle free return policy We also ensure you to provide additional peace of mind in respect of your money .  

If you aren’t 100% happy and satisfied with both the jewellery and the service you receive, you can ask for refund. All you need to do is contact us and we'll book a pick up time with you to return the jewellery, and once it has been received to Inayat House store , we will issue a refund.  

Please contact our Help  desk for more information on +91-8467848484 .

 Free returns so buy with confidence

If your order wasn’t what you wanted then we will either ensure that you get the item you did order or refund you the original purchase price and return postage costs. To do this, just contact the Inayat house help desk team. You can do this on the phone or via email. Alternatively, you can request this via your Inayat house  account on the website.

Please remember - you’ll need to contact Inayat House  within 7 days of the actual delivery date, or the estimated delivery date in the unlikely event that an item hasn’t arrived.

Once we received your request and return has been arranged, we will  process this as quickly as possible; typically within 48 hours of the order being returned to us. If the order hasn’t been shipped, we can cancel it immediately and refund you within 48 hours.

 

Can you return a piece of jewellery?

For returning an item it must be unused, undamaged and within its original packaging. Inayat House offers a free returns policy within 7 days of receiving your order, however this does not apply to certain situations, which are outlined below. Please be aware that the you need to inform us before sending back the items within 7 days of receiving your order and meet the requirements detailed below to be eligible for a refund.

Return items will be checked by our experts to confirm that they have been returned unworn and in the same condition as they were sent. Following this, your payment will be refunded back to your original payment method.

If you have any questions about making a return or an existing return, please call our help desk now on +91 8467848484.

 

Which products are excluded from the refund policy?

The following items are excluded from our refund policy and cannot be returned: -

1.     Items that have had their security tag removed.

2.     Items that have been worn or are not in the same condition as when they were shipped.

3.     Items without the original packing.

If you have a question about a return or refund please contact our help desk at admin@inayathouse.com, or call +91-8467848484.

 How do you return an item?

 To make a return please contact our help desk team at help@inayathouse.com or call +91-8467848484. Alternatively, you can log in your account and select “product returns”. Here you will need to give us more details about the product, including the reason for returning the item, and print out of the shipping labels provided. Please make sure that your order is placed in its original shipping packaging so that items will not be damaged in transit. For this reason, clients are advised to check pieces thoroughly upon delivery before removing or disposing of the original packaging.

If you send something back. Who pays for postage?

 Inayat House pays for postage on returns. Also, if you have received free shipping as part of a promotion,

How long does it take to process a return?

 Once an item has been posted, the experts will confirm that it has been received in the same condition as it was sent. Inayat House will then issue a refund, which approximately takes less than 48 hours but not more than 14 days from the date of Expert confirmation receipt.

How are returns shipped back to the Inayat House?

 Returns will be picked up by the courier or postage company that delivered them. This will be organised by Inayat house once you have requested your return.

 

 

How can you exchange an item?

The simplest way to exchange an item is to request a refund on the original order and then to order the replacement piece again via the site. The refund will be processed and the new order will be shipped to you.

How will the money be refunded?

The money will be refunded using the original form of payment. We are unable to issue refunds via other payment methods for security reasons.